Reminders & notifications

Cut no-shows with automatic reminders

Remind every patient by SMS, WhatsApp and email before their visit — automatically, in their language, in your clinic’s words. Empty slots stop eating into your day.

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Uses your own Twilio account — you stay in control of sending
Reach patients where they read

Every appointment reminder, on the right channel

SMS, WhatsApp and email — sent automatically around each appointment, worded the way your clinic speaks.

SMS reminders via Twilio

Automated text reminders go out before each visit, so patients turn up and your chairs stay full. Connect your own Twilio account and you are set.

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WhatsApp reminders

Reach patients on WhatsApp with the same automated reminders — ideal where WhatsApp is how people actually read their messages.

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Email confirmations & reminders

Every booking, reschedule, cancellation and reminder can be emailed automatically, in the patient’s language.

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Templates in your own words

Edit every transactional email to match your clinic’s voice and branding — no code, just the wording your patients should read.

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One message, both channels

A single template drives both SMS and WhatsApp, so you edit the text once and never maintain two copies.

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Choose what gets sent

Every email and message has its own on/off switch, so you send exactly what your clinic wants and nothing it doesn’t.

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How it works

Set it once, then forget it

1

Connect your channels

Add your Twilio keys for SMS and WhatsApp; email works out of the box. Turn on exactly the messages you want to send.

2

Write your templates

Edit the wording for each email and message. One template drives both SMS and WhatsApp, in every language you support.

3

Reminders send themselves

Every booking triggers the right confirmations and reminders around the visit — no manual chasing from your front desk.

Fewer no-shows, without nagging your team

A forgotten appointment is lost revenue and a slot another patient could have used. Pair automatic reminders with a deposit at booking and the gap between “booked” and “turned up” closes on its own — while your reception gets on with the day instead of ringing round to confirm.

How reminders are set up

Stop losing slots to no-shows.

Unlock SMS, WhatsApp and email reminders with Alnora Pro — 30-day money-back.

See pricing Try the demo

Setting it up? Read the reminders guide.