Everything your private clinic needs, in one plugin

Unlimited doctors & staff

Add as many practitioners and team members as you need, each with their own profile and schedule.

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Recurring appointments

Patients book weekly, fortnightly or monthly repeats in one step, see every upcoming date before they confirm, and each repeat lands on the nearest free slot instead of skipping.

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Multiple services in one visit

Let patients add several services to a single appointment — durations and prices add up automatically and the whole block is reserved.

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Doctor & service categories

Group your team and your service menu into categories, with a category filter on the booking form so patients narrow down faster.

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Search doctors & services

Got a long list? Let patients type a name instead of scrolling — and combine it with categories, so the chips narrow the list and the search looks within it.

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Reschedule in a click

Move a booking to a new time from its details panel — the patient is re-notified and calendars, Zapier and reminders update automatically.

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Add bookings yourself

Take phone and walk-in bookings straight from the admin — search an existing patient or add a new one, and it behaves exactly like a booking a patient made themselves.

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Waitlist

Capture interest when you’re fully booked and notify patients the moment a slot opens.

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Multiple clinic locations

Run several locations or rooms, each with its own doctors and availability.

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Customizable booking form fields

Add the exact fields your clinic needs to collect when a patient books.

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Control every field

Decide when each field appears, who is asked it — patients, your staff, or the patient in their portal — where the answer is kept, and whether it is repeated in the booking notification your team reads.

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Forms — your own sets of questions

An intake questionnaire for one doctor, a consent form, a review between visits. Conditions decide who gets which — by doctor, service, location or whether the patient is new — on the booking form, in the portal, or on a page of its own.

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Returning patients sign in

A patient with a portal account signs in while booking; their details fill in and the visit joins their existing record instead of creating a duplicate.

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Rich-text service descriptions

Describe each service with formatted text and links; patients open the details in a “Read more” popup on the booking form.

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Custom ordering

Drag doctors, services and locations into the exact order patients should see.

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Stripe & PayPal payments

Take secure card and PayPal payments directly at booking.

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Bank transfer payments

Show patients your account details and a reference, and hold the slot while the money is on its way. No gateway account and no per-payment fee, so it works in any country and any currency.

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Deposit at booking

Require a percentage or fixed deposit to confirm an appointment — take the deposit or the full amount, your choice.

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Email a payment link

Send a patient a secure link to pay an appointment online — perfect for phone and walk-in bookings. They pay by card or PayPal and it is marked paid automatically.

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Collect the balance after a deposit

Took a deposit? Email the patient a link to pay the rest online whenever you are ready — and refund the deposit and balance together, even across different methods.

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Pay for a whole recurring series

A recurring booking is paid in one checkout that covers every visit; each appointment is marked paid, and any single visit can still be refunded on its own.

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Unfinished checkouts free the slot

If a patient starts a checkout and never finishes, the slot is released so someone else can book it. The gateway is always checked first, so a booking that was really paid for is kept and marked paid.

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Full & partial refunds

Refund a card or PayPal payment in one click — in full or in part — right from the appointment.

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Invoice PDF

A branded invoice PDF is generated automatically after each appointment.

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Many currencies

Charge in your local currency, with gateway-aware amount handling.

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Encrypted medical records

Each patient’s history is encrypted (AES-256) and stays on your own server.

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Prescription & diagnosis PDFs

Produce prescriptions and diagnosis documents in one click — in any language.

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Patient self-service portal

Patients log in to view, manage and cancel their own appointments.

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Patients update their own details

From the portal a patient can correct their name and phone, answer the questions you chose to show them, and upload a referral letter before their visit.

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Import & export your lists as CSV

Six lists, each with its own import and export: patients, doctors, services, locations and both kinds of category. Rows are matched to what you already have rather than appended, so the same file can be imported twice without doubling your list.

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Back up your whole clinic

Every table and all your settings as one file, for moving to a new site or putting things back after a problem. Encrypted information stays encrypted in the file, so it is not a readable copy of your patient records.

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Documents on the patient’s record

Files about the patient rather than about one visit — a referral letter, an earlier scan, a form signed on paper. Held in the same protected area as clinical documents, never reachable by URL, and not shown to the patient.

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Answers kept as a history

A question asked before every visit keeps every answer, not just the latest — this month’s reading sits above last month’s on the patient’s record, which is the whole point of asking it repeatedly.

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Reminders at more than one moment

Remind the day before and again a few hours out, with its own channels at each moment — email on Monday, a text on Tuesday morning.

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SMS reminders via Twilio

Automated text reminders before each visit to cut no-shows.

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WhatsApp reminders via Twilio

Reach patients on WhatsApp with the same automated reminders.

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Telegram reminders — free

Send the same automated reminders over Telegram at no cost — patients connect once through the bot, no phone number needed.

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Customizable email templates

Edit every transactional email to match your clinic’s voice and branding.

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SMS & WhatsApp templates

Edit the text of every SMS and WhatsApp message — one template drives both channels, so you never maintain two copies.

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Token Builder — your own tokens

Build a button, a link, a paragraph, a highlighted notice or an image once, and place it in any email, SMS, WhatsApp or Telegram template like {patient_name}. Aim it at new or returning patients, by the doctor, service or location they are booked with, or by who they have seen before — everyone else simply does not get it.

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Choose what gets sent

Every email and message has its own on/off switch, so you send exactly what your clinic wants and nothing it doesn’t.

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Write to your patients yourself

Everything else Alnora sends is a consequence of something the patient did. This is the one screen where you start the conversation: the surgery is closed on Friday, a new practitioner has joined. Pick who it goes to — by doctor, service, category or location — preview it, then send in the background.

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Telehealth links

Auto-generate a Zoom or Google Meet link for each online consultation.

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Google Calendar sync

Push appointments to Google Calendar — removed automatically when cancelled.

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Outlook Calendar sync

Keep an Outlook calendar in step with your bookings.

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Zapier webhooks

Connect Alnora to thousands of apps via booking, payment and cancellation events.

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Filter your appointments

Quickly filter and search bookings by doctor, service, location, date or status.

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Monthly revenue reports

See what your clinic earned each month at a glance.

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Roles: Admin / Doctor / Receptionist

Give every team member exactly the level of access they need.

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Doctor self-service login

Doctors sign in to their own profile and diary and see only their own appointments. They can run their own services and their own forms — a service or form shared with them stays read-only, because only the clinic changes those.

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Hold your own encryption key

Records are encrypted, but out of the box the key that opens them sits in the same database — so a copy of the database is a copy of the data. Alnora shows you the one line to paste into your site’s configuration and then removes the database copy. It is your existing key, so nothing is re-encrypted.

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Full GDPR toolkit

Data export, right-to-erasure and an audit log — built in.

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Right-to-erasure handling

Honor deletion requests cleanly, with records removed verifiably.

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Fully branded styling

Match the booking widget’s colors and fonts to your website.

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Custom shortcodes

Embed the booking form anywhere on your site with a simple shortcode.

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Advanced shortcode usage

Pre-filter the form by doctor, service or location using shortcode attributes.

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WordPress multisite support

Run Alnora across multiple sites — the Clinic plan licenses up to 3.

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13 languages & currencies

Fully translated for 13 languages, with localized dates, times and PDFs.

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Style any part with CSS

Beyond colours and fonts, every part of the booking form, the patient portal and a form on a page carries a class you can target — right down to a single question by its own name. Additions only, so styling you have already written keeps working.

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Priority email support

Get fast, direct help from the Alnora team.

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